Snout & About · Legal

Privacy
Policy

Last updated: 27 October 2024 GDPR compliant Ireland

This policy describes how Snout & About collects, uses, and protects your personal data when you use our website and services. We take your privacy seriously and are committed to transparency.

We use your personal data only to provide and improve our services. By using our website, you agree to the collection and use of information in accordance with this policy.

Interpretation & Definitions

Words beginning with a capital letter have meanings defined below. These definitions apply whether they appear in singular or plural form.

Company — Snout & About, Crosshaven, Co. Cork (also referred to as "We", "Us", or "Our").
Service — Our website, accessible at www.snoutandabout.ie.
You — The individual accessing or using our Service.
Personal Data — Any information that relates to an identified or identifiable individual.
Usage Data — Data collected automatically when using the Service (e.g. pages visited, time on site, device information).
Cookies — Small files placed on your device by our website that store browsing information.
Service Provider — Third-party companies or individuals who process data on our behalf.
Country — Ireland.

Data We Collect

Personal Data

When you use our Service, we may ask you to provide personally identifiable information — such as your name, email address, or contact details — in order to provide consultations, respond to enquiries, or process bookings.

Usage Data

Usage Data is collected automatically. This may include your IP address, browser type and version, the pages you visit on our site, the time and date of your visit, time spent on pages, and other diagnostic data. When accessing via a mobile device, we may also collect information about your mobile device type, unique device ID, and mobile operating system.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies (beacons, tags, scripts) to monitor activity on our website and store certain information. You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. Note that some features of our Service may not function correctly without cookies.

How We Use Your Data

We use personal data for the following purposes:

  • To provide and maintain our Service, including monitoring how it is used.
  • To manage your account and enable access to services available to registered users.
  • To fulfil contractual obligations — including bookings, consultations, and purchased services.
  • To contact you regarding updates, confirmations, or service-related communications.
  • To send relevant information about goods, services, or events similar to those you have enquired about or purchased (with your consent).
  • To manage your requests and respond to enquiries.
  • To improve our Service through internal data analysis, usage trend identification, and evaluation of promotional activity.

Sharing Your Data

We may share personal information in the following limited circumstances:

  • With Service Providers who assist in operating or analysing our Service.
  • In the event of a business transfer, such as a merger or acquisition, where personal data forms part of the transferred assets.
  • With Affiliates, who are required to honour this Privacy Policy.
  • With Business Partners, to offer relevant products, services, or promotions.
  • With your consent, for any other purpose you have approved.

We do not sell your personal data.

Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. Usage data is generally retained for a shorter period, unless required for security improvements or legal compliance.

Transfer of Your Data

Your information may be processed at our operating offices and at locations where our service providers are based. By submitting your information, you agree to this transfer. We take all reasonable steps to ensure your data is treated securely and that no transfer occurs unless adequate data protection controls are in place.

Your Rights

Under GDPR and applicable Irish data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete personal data.
  • Delete your personal data (subject to legal obligations).
  • Withdraw consent for processing at any time (where processing is based on consent).
  • Object to or restrict processing in certain circumstances.

To exercise any of these rights, please contact us using the details in the Contact section below.

Disclosure of Your Data

We may disclose your personal data if required by law, or if we believe in good faith that such action is necessary to: comply with a legal obligation; protect the rights or property of Snout & About; prevent or investigate wrongdoing in connection with our Service; protect the personal safety of users or the public; or protect against legal liability.

Security of Your Data

The security of your personal data is important to us. We use commercially reasonable measures to protect your data, but we cannot guarantee absolute security over internet transmission or electronic storage. We encourage you to use strong passwords and to contact us immediately if you have any concerns about the security of your account.

Children's Privacy

Our Service is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately and we will take steps to remove that information from our records.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of changes by posting the updated policy on this page and, where appropriate, by email or prominent notice. Changes are effective when posted. We recommend reviewing this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Snout & About, Crosshaven, Co. Cork, Ireland